Return & Refund Policy

Last updated: May 6, 2025

At Bourbon Blinds, LLC, we want you to be completely happy with your purchase. We
stand behind our products and are here to help if something isn’t quite right. Below you’ll
find all the details you need to know about returns and refunds.

Return window

You can request a return within 30 days of receiving your order.

Return conditions

To qualify for a return:

Items must be unused, undamaged, and in original packaging.
All returns must be approved in advance—you’ll need a Return Authorization Number (RA#).

When your order arrives

We recommend inspecting your delivery as soon as possible.

If you notice visible damage:

Note it with the delivery driver at the time of delivery.
Contact us and the shipping carrier within 7 days.
Keep all packaging materials until the issue is resolved.

Refunds & deductions

Here’s what to expect:

Full refund (minus original shipping) for items returned in perfect condition.
Partial refunds or restocking fees may apply for items that show signs of use or missing parts.
Return shipping costs are the customer’s responsibility, unless we made a mistake or there’s a product defect.

How to start a return

It’s easy! Just:

Reach out to us
- Call (574) 248-5221
- Email [email protected]
Provide your order number, reason for return, and any photos or documents that might help.
We’ll issue an RA# and return instructions.

Returns without authorization may be refused or delayed.

Processing & refund timing

Refunds are typically issued 10-14 business days after we receive and inspect the returned item.
All refunds are processed to the original form of payment.

A few final notes

Please don’t include personal items or unrelated accessories with your return.
If you’re unsure about anything, we’re happy to answer your questions.

Need help? Contact us anytime!

Bourbon Blinds, LLC
303 South Harris Bourbon
Indiana, Marshall County

Phone: 574-248-5221
Email: [email protected]
Website: Register your product